Privacy Policy

Wieland Americas / Wieland Electric Inc.

Effective date: 09-29-2026
Last updated: 09-29-2026

1. Introduction

Wieland Electric Inc. (“Wieland Americas”, “Wieland Electric”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit www.wieland-electric.com/en-us/, contact us, request information, request a quote, use online forms, interact with our sales or support teams, or otherwise communicate with us.

This Privacy Policy applies to users in the United States, including California residents, and Canada.

2. Responsible Entity and Contact Details

The responsible entity for this website is:

Wieland Electric Inc.
3570 Platinum Drive, Units 6 & 7
Mississauga, ON L5M 2R7
Canada

Phone: (905) 829-8414
Email: technical.support@wieland-electric.com
Website: www.wieland-electric.com/en-us/

3. Central Website Operation and International Context

The website may be technically operated, supported, integrated or hosted through central systems located in Germany or the European Union.

Where this website is directed to users in the United States or Canada, additional local privacy requirements may apply. This Privacy Policy therefore includes specific information for users in the United States, California and Canada.

4. Personal Information We Collect

Depending on how you interact with us, we may collect the following personal information.

4.1 Information You Provide Directly

This may include:

• name;
• company name;
• job title or business function;
• business email address;
• business phone number;
• postal address;
• country, state, province or region;
• inquiry details;
• product interests;
• request-for-quote information;
• distributor, stock check, sales representative or support requests;
• communication content submitted through contact forms, email or other online functions.

If you send an email to technical.support@wieland-electric.com or submit information through a contact form, we may store your email address and the information you provide. We may use this information to respond to your request and, where legally permitted, to contact you in the future by mail, email or phone regarding products, solutions or services relevant to your inquiry or business relationship.

4.2 Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically, including:

• IP address;
• browser type and version;
• device information;
• operating system;
• referring website;
• pages visited;
• date and time of access;
• click path and interaction data;
• cookie identifiers;
• approximate location derived from IP address;
• information collected through cookies, pixels, tags, scripts or similar technologies.

4.3 Information from Business Partners or Public Sources

We may receive business contact information from distributors, sales representatives, Wieland group companies, trade fairs, marketing partners, publicly available business directories or other legitimate business sources.

5. Cookies and Similar Technologies

We use cookies and similar technologies on our website, including:

• strictly necessary cookies;
• security cookies;
• cookie consent cookies;
• functional cookies;
• analytics and performance cookies;
• advertising and conversion tracking cookies.

These technologies may collect information such as IP address, browser and device information, cookie identifiers, pages visited and interaction data.

Examples of cookies used on this website include Cloudflare security cookies, Google Analytics cookies, Google Ads conversion tracking cookies and cookies used to store cookie consent preferences.

Further details are provided in our separate Cookie Policy for Wieland Americas.

You can manage your cookie preferences through the cookie banner or cookie settings tool available on the website.

6. Purposes for Which We Use Personal Information

We use personal information for the following purposes:

• to provide and operate the website;
• to maintain website security and prevent misuse;
• to store cookie and privacy preferences;
• to respond to inquiries and contact requests;
• to process requests for quotations;
• to provide product, sales and technical information;
• to connect users with distributors, sales representatives or support teams;
• to manage customer and prospect relationships;
• to improve website functionality and user experience;
• to analyze website performance and usage;
• to measure advertising and marketing effectiveness;
• to conduct B2B marketing, where legally permitted;
• to comply with legal, regulatory and contractual obligations;
• to establish, exercise or defend legal claims.

7. Legal and Business Basis for Processing

Depending on the jurisdiction and the specific processing activity, we process personal information based on:

• your consent;
• the need to respond to your request or perform a contract;
• our legitimate business interests;
• compliance with legal obligations;
• purposes that a reasonable person would consider appropriate in the circumstances;
• other bases permitted under applicable privacy laws.

Where consent is required, you may withdraw your consent at any time with effect for the future.

8. Disclosure of Personal Information

We do not sell personal information in exchange for money and do not rent personal information to third parties.

We may disclose personal information to the following categories of recipients where necessary for the purposes described in this Privacy Policy:

• Wieland group companies;
• hosting and IT service providers;
• website, CMS and technical service providers;
• security service providers such as Cloudflare;
• analytics service providers such as Google Analytics;
• advertising and conversion tracking providers such as Google Ads;
• cookie consent management providers;
• CRM and communication service providers;
• distributors, sales representatives or business partners where necessary to respond to your request;
• professional advisers;
• public authorities, courts or regulators where required by law.

We may also disclose information when legally required to do so, when we believe in good faith that disclosure is required by law, or where disclosure is necessary to protect our legal rights.

9. Third-Party Websites and External Links

This Privacy Policy applies only to www.wieland-electric.com/en-us/ and not to third-party websites that users may access through links from our website.

Wieland Electric Inc. is not responsible for the privacy practices, information collection policies or content of third-party websites. Users should review the privacy policies of third-party websites before providing personal information.

10. International Transfers

Because Wieland operates internationally and the website may be supported through central systems, personal information may be transferred to or accessed from countries outside your country of residence, including Canada, the United States, Germany and other countries within the European Union.

Where required, we implement appropriate safeguards to protect personal information in accordance with applicable law. These safeguards may include contractual protections, technical and organizational security measures, access restrictions and internal group data protection requirements.

11. Retention of Personal Information

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods depend on the type of information, the purpose of processing, contractual requirements, statutory retention obligations and limitation periods.

Cookie retention periods are described in the separate Cookie Policy for www.wieland-electric.com/en-us/.

If you would like to have your personal information removed from our records, please contact us and include “Remove personal information” in the subject line.

12. Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We therefore cannot guarantee absolute security.

13. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion of personal information;
• object to or restrict certain processing activities;
• withdraw consent;
• request information about how we collect, use and disclose personal information;
• opt out of certain marketing communications;
• opt out of certain advertising or tracking activities where applicable;
• lodge a complaint with a competent authority.

To exercise your rights, please contact us at:

Email: technical.support@wieland-electric.com

We may need to verify your identity before processing your request.

14. Additional Information for United States Residents

This section applies to users located in the United States.

Privacy laws in the United States may differ by state. Depending on your state of residence, you may have specific rights regarding access, correction, deletion, portability, opt-out of certain processing activities and appeal of privacy decisions.

Where applicable, we will process verified requests in accordance with the privacy laws of your state.

14.1 Categories of Personal Information Collected

In the preceding 12 months, we may have collected the following categories of personal information:

We do not intentionally collect sensitive personal information through the website unless you voluntarily provide such information.

14.2 Sources of Personal Information

We collect personal information from:

• you directly;
• your device or browser;
• cookies and similar technologies;
• Wieland group companies;
• distributors or sales representatives;
• business partners;
• publicly available business sources.

14.3 Purposes of Collection

We collect and use personal information for the purposes described in Section 6 of this Privacy Policy, including website operation, security, business communication, customer support, quotation handling, analytics, marketing measurement and legal compliance.

14.4 Disclosure for Business Purposes

We may disclose personal information to service providers, contractors, group companies, distributors, sales representatives and other business partners for legitimate business purposes.

15. Additional Information for California Residents

This section applies to California residents and supplements the information above in accordance with the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

The CCPA/CPRA applies only where the relevant statutory thresholds are met. Where applicable, California residents have the rights described below.

15.1 California Privacy Rights

California residents may have the following rights:

• the right to know what personal information we collect, use, disclose, sell or share;
• the right to access personal information;
• the right to request deletion of personal information;
• the right to correct inaccurate personal information;
• the right to opt out of the sale or sharing of personal information;
• the right to limit the use and disclosure of sensitive personal information, where applicable;
• the right not to be discriminated against for exercising privacy rights.

15.2 Sale or Sharing of Personal Information

We do not sell personal information in exchange for money.

However, under California law, certain disclosures of personal information for cross-context behavioral advertising or advertising-related tracking may be considered “sharing” or, in some cases, “sale”.

This may include certain advertising or conversion tracking technologies, such as Google Ads cookies, where such technologies are used for advertising measurement, conversion tracking or cross-context behavioral advertising.

California residents may opt out through:

• the website cookie settings;
• rejection of advertising cookies;
• browser-based opt-out signals, where legally required and technically supported;
• a “Do Not Sell or Share My Personal Information” link, where applicable.

15.3 Sensitive Personal Information

We do not use or disclose sensitive personal information for purposes that would require a right to limit under California law, unless expressly stated otherwise.

If this changes, we will provide appropriate notice and choice mechanisms.

15.4 Notice at Collection

At or before the point of collection, we inform users about:

• the categories of personal information collected;
• the purposes for which the information is used;
• whether information is sold or shared;
• how long information is retained or the criteria used to determine retention periods;
• how users can exercise their rights.

This Privacy Policy and the Cookie Policy are intended to provide such notice.

15.5 Exercising California Rights

California residents may submit requests by contacting us:

Email: technical.support@wieland-electric.com
Phone: (905) 829-8414

We may verify your identity before responding to your request.

Authorized agents may submit requests on behalf of California residents where permitted by law. We may require proof of authorization and identity verification.

16. Additional Information for Canadian Users

This section applies to users located in Canada and is intended to address requirements under the Personal Information Protection and Electronic Documents Act and substantially similar provincial privacy laws, where applicable.

16.1 Accountability

We are responsible for personal information under our control. We use internal policies, contractual arrangements and technical and organizational measures to protect personal information.

Privacy-related inquiries may be directed to:

Wieland Electric Inc.
3570 Platinum Drive, Units 6 & 7
Mississauga, ON L5M 2R7
Canada

Email: technical.support@wieland-electric.com
Phone: (905) 829-8414

16.2 Identifying Purposes

We identify the purposes for collecting personal information at or before the time of collection, including through this Privacy Policy, online forms, cookie notices and direct communications.

16.3 Consent

We collect, use and disclose personal information with consent, unless otherwise permitted or required by law.

Consent may be express or implied, depending on the nature of the information and the circumstances. For example, when you submit a contact form, request a quotation or contact us by email, you consent to our use of the information necessary to respond to your request.

Non-essential cookies, such as analytics and advertising cookies, are used based on consent where required. You may manage cookie preferences through the cookie banner or cookie settings tool.

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

16.4 Limiting Collection, Use and Disclosure

We limit the collection, use and disclosure of personal information to what is necessary for the purposes described in this Privacy Policy or otherwise permitted by law.

16.5 Accuracy

We take reasonable steps to ensure that personal information is accurate, complete and up to date where necessary for the purposes for which it is used.

16.6 Safeguards

We protect personal information using safeguards appropriate to the sensitivity of the information, including technical, organizational and contractual measures.

16.7 Openness

We make information about our privacy practices available through this Privacy Policy and upon request.

16.8 Access and Correction

Canadian users may request access to personal information we hold about them and request correction of inaccurate or incomplete information.

Requests may be submitted to:

Email: technical.support@wieland-electric.com

We may verify your identity before responding.

16.9 Challenging Compliance

If you have concerns about our privacy practices, you may contact us using the details above.

You may also contact the Office of the Privacy Commissioner of Canada or, where applicable, a competent provincial privacy authority.

17. Marketing Communications

Where legally permitted, we may send business-related marketing communications about Wieland products, services, events or updates.

You may opt out of marketing communications at any time by using the unsubscribe mechanism in the communication or by contacting us.

Transactional or service-related communications may still be sent where necessary.

18. Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

19. Changes to this Privacy Policy

Wieland Electric Inc. reviews its privacy practices from time to time to reflect technological, operational or legal changes. We may update this Privacy Policy accordingly.

The updated version will be published on the website with a revised “Last updated” date.

20. No Contractual Rights

This Privacy Policy describes our privacy practices. It does not create a contract between Wieland Electric Inc. and users and does not create legal rights beyond those provided under applicable law.

September 2026